Speaking

Topics in My Wheelhouse

  • Customer Service
  • eCommerce Essentials & Pitfalls
  • Effects of Color in Website Design

Where I’ve Spoken

WordCamp Miami 2016
Giving Great Support to Angry Clients (slides)

Accerlate.lgbt Dublin 2015
eCommerce Essentials for Your Website (slides)

UserConf Portland 2015
Dealing with Angry Customers (slides)

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